Digital Well Management Blog

IDEX Business Value: Operator Examples and ROI Measures

Written by Philip Rudd | Jun 3, 2025, 6:15:00 AM

Updated 6 November 2026

Measure the value of IDEX against a baseline for planning effort, shut-in time, NPT, ILT and production impact. This is useful when comparing the business case across assets or deciding where to start. The operator examples below include reported improvements and a target of reducing shut-in days by 50%. Separate targets from achieved results and assess which assumptions apply to your own operations.

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But how do we quantify the value of IDEX? Below are real-world examples from several leading operators that show how digital transformation translates into measurable operational and financial gains.

 

Key Takeaways

  • Separate operator targets from achieved results.
  • Compare planning effort, downtime and production against a baseline.
  • Check whether each example applies to your asset and operating model.

North Sea Operator #1: Reducing Shut-In Time and Unlocking Efficiency


One North Sea operator has used IDEX’s Rapid Response capabilities to target a 50% reduction in annual shut-in days across key assets - cutting well downtime significantly. With every shut-in day translating to lost barrels, the value of this improvement is significant.

This operator is also using IDEX to automate intervention planning, enabling them to plan 20% more operations annually. This not only increases production potential but also frees up engineering capacity for improvement initiatives.

North Sea Operator #2: Early Value Realized Through Smarter Planning


A major offshore operator has already begun realizing value shortly after IDEX implementation. Automation and structured planning have reduced manual effort and enhanced consistency across teams.

Meanwhile, IDEX Analytics is being used to benchmark operational performance, helping the operator cut Invisible Lost Time (ILT) and Non-Productive Time (NPT) by as much as 20% through better lessons learned tracking and standardized KPIs.


Additional reading:
IDEX Case Study - Aker BP Underbalanced Cleanout

North Sea Operator #3: From Better Planning to More Barrels


Another North Sea operator uses IDEX across planning and execution workflows. In one case, real-time visibility helped prevent a costly stuck pipe incident - an avoidance that likely saved millions in non-productive time and associated costs.

This operator has also seen improved collaboration across onshore and offshore teams, using IDEX to help deliver thousands of barrels of additional production per year through operational efficiencies.

International Operator: 50% Faster Planning


A global supermajor is seeing up to 50%-time savings in planning drilling and well activities using IDEX. By reducing manual handovers and repetitive tasks, their planners can focus on higher-value activities like risk mitigation, optimization, and complex well scenarios.

 

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Oilfield Services Company: Automation of Wireline Operations


A leading oilfield services company has deployed IDEX to automate planning for wireline conveyance, significantly reducing manual effort and improving execution reliability. This automation improves both safety and efficiency during operations.

Major Operator (Proof of Value): Quick Planning Wins


Even during a limited proof-of-concept phase, one major international operator identified significant planning time savings of up to 60% using IDEX. The results support the strong business case for broader deployment.


Additional reading: IDEX Case Study - Coordination of Emergency Actions To Free Stuck CT Using IDEX Platform on Aker BP

 

Value Framework: How IDEX Delivers ROI


Here are some of the quantifiable ways IDEX creates value across operations:
 

Planning – Multiply Capacity and Speed

  • 60–75% faster planning through automation

  • Enables more operations planned → more production

  • Freed engineering time (hundreds to thousands of hours/year) allow them to create Better plans → fewer HSE incidents and less ILT/NPT

  • Faster reaction to issues → reduced shut-in time. One operator aims to reduce shut-in by 50%, improving asset uptime by hundreds of days annually.

 

Execution – Protect Operations and Save Time

  • Digital plans improve procedural adherence → lowering NPT and ILT

  • Real-time recovery planning reduces the impact of unexpected events

  • One operator saved millions by preventing multiple stuck pipe incidents

  • 30+ minutes saved per day on daily operational reporting per team allows them to focus on value adding tasks.



Remote Support – Optimize Personnel and Oversight

  • Remote support reduces offshore personnel (POB) and related costs

  • Allows experts to support multiple ops from shore

  • Enhanced visibility helps prevent incidents and reduce NPT

  • Fewer boots on the ground, more eyes on the screen = smarter, safer ops

 

Analytics – Learn Faster, Perform Better

  • KPIs and benchmarking help reduce ILT/NPT by up to 20%

  • Analytics prevent repeat incidents and highlight best practices

  • Structured feedback loops drive operational discipline

What’s Next?


These success stories are being built into the new version of our value case, forming a core part of our discussions with operators around the world.

Want to calculate what this could mean for your operations—in barrels, hours, or dollars? Contact us to explore the IDEX value model tailored to your asset portfolio.

Frequently asked questions

How does IDEX reduce NPT and ILT in real operations?

IDEX reduces Non-Productive Time (NPT) and Invisible Lost Time (ILT) by standardizing plans, improving procedural adherence and enabling real-time recovery planning. Operators use IDEX Analytics and structured KPIs to benchmark performance and act on lessons learned, helping cut ILT/NPT by up to 20% and prevent costly incidents like stuck pipe events.

What planning time savings have operators achieved with IDEX?

Several operators have reported planning time reductions between 50% and 75%. By automating repetitive tasks, streamlining handovers and reusing structured templates, engineers can plan more operations in less time and focus on higher-value activities such as optimization and risk mitigation.

How does IDEX impact production and shut-in time?

IDEX supports faster response to issues and better recovery planning, which directly reduces shut-in time. One North Sea operator is targeting a 50% reduction in annual shut-in days using IDEX Rapid Response, while others are using improved planning and execution workflows to deliver thousands of additional barrels per year.

Who benefits from IDEX: operators or service companies?

Both. Operators use IDEX to plan and execute more interventions, improve collaboration and reduce ILT/NPT across assets. Service companies, such as wireline providers, use the platform to automate planning, improve execution reliability and enhance safety during operations.

How quickly can value be realized after implementing IDEX?

Value can appear early. One major operator saw planning time savings of up to 60% during a proof-of-concept phase, and another large offshore operator began cutting ILT/NPT shortly after implementation through structured planning and analytics. This early value often supports the business case for broader deployment.

How should we build an IDEX business case for our own assets?

Establish a baseline for planning effort, downtime and production impact. Separate targets from achieved results, identify which assumptions apply to your assets and avoid counting the same benefit twice. Use a focused trial to test the most material assumptions.

 

 

 

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